The UPS Store in 51 Coffeen Avenue #101

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  I wish there is 0 star to start. I work for the local Amazon business company . It has been a pleasure to use the UPS as our primary carrier. Usually we schedule the boxes pick up service from UPS web. However when I try to drop off an prepaid shipping label envelop off Today ,3/16/17, at 5:59 pm at UPS store ( 51 Coffeen Ave #101, Sheridan, WY 82801). I get told I can ‘t , because Front Desk staff Erin Brinkerhoff has closed the register before close time 6:00pm , or told me that I can drop it off at warehouse next to airport. When I suggest it is not convenient, ask if I can just leave the package and people who work in the morning shift can scan it , I get very rude and disrespectful response . She is yelling at me and threaten me if I leave the package without scanning in the store, It's not safe, I am responsible for what will happen to the package. Why I can’t trust UPS store or the staff to take care of a labeled package? Later she start shouting at me " leave MY store, its 6 o clock" . "it’s closing , you need leave" And there is NON-UPS worker ,a guy stand up from back office walking towards me, try to hush me out with his body. Why there is Non-UPS worker stay at the back office during the or after the business hours? What kind service is that? I suggest the store owner to pull out the surveillance camera video check for safety. someone has no attention to help the customer in the right manner, and does not want help you improve the customer service experience, doesn’t care about if your business is successful or not, should not work at your store. I have sent the Email to the store owner ,but no response so far. I will never use this UPS store anymore. It is not safe !
  By Sara Scott, May 04, 2017
• ★ ★ ★ ★ ★
  I ship packages, bikes, totes, golf clubs, etc... from many cities all around the country. I have had wonderful customer service and flawless results using Sheridan's UPS store. 5 stars.
  By Kurt Staben, January 13, 2017

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About The UPS Store in Sheridan